Refund policy

Last updated: 11 October 2026

DOOTCOON has a free plan, so you can try the app before you pay. A paid plan gives access for a period and is a digital product.

When we refund

• Your plan was not switched on. You paid, and we could not switch on your plan. You choose: a full refund, or the plan.
• You paid twice by mistake. Message support within 7 days with both payment IDs. The extra payment is refunded or added to your plan as more time, as you prefer.
• Something is not working for you. If you have a problem with the app, message support and tell us what happened. We try to fix it first. If you still want your money back, ask and you get a refund.

When we do not refund

• Nothing is wrong with the app and you simply no longer want the plan.
• An account suspended for breaking the terms of use.
• A website or service limited or closed your accounts there.

How a refund is sent

Refunds go back the way the payment came: Binance Pay, or USDT on the BNB Smart Chain. Network and exchange fees are not returned.

How to ask

Message support on Telegram at @unitedserviceid with the email of your DOOTCOON account and the order ID or transaction hash of the payment.